Documentation for identity verification

  • Updated

To ensure identity verification complies with legal requirements and established security standards, customers must submit documents according to the specified list and conditions. These documents must be accurate, complete, and verifiable. The company reserves the right to change conditions or request additional documents or information to prevent fraud and maintain the security of transactions.

For more information on the new account opening procedures and transaction conditions, please refer the details provided here

Customers may access the relevant content directly through the links below

Document Requirements

  • The information stated in the documents must match the details used for identity verification.
  • The information must be clear, complete, and valid (not expired).
  • Only documents in Thai or English are accepted. Documents in other languages must be accompanied by an English translation certified by a licensed lawyer, a government authority in that country, or the Royal Thai Embassy in that country.
  • Both images of original documents or copies are acceptable. Certification of copies is optional, but if certified, the signature must not obscure any details.
  • Supported file formats: JPG, JPEG, PNG, PDF (maximum 20 MB per file).
  • PDF files must not be password-protected. Customers may learn how to remove passwords here.
     

Documents for Thai Individual Customers

Customers must submit 1 document

Item Document
Item 1 National ID Card with verification via NDID (National Digital ID)

Documents for Non-Thai Individual Customers

Customers must submit 3 documents

Item Document
Item 1

Choose 1 document

  • Passport
  • Alien's Passport
  • Certificate of Identity
  • Temporary Passport
Items 2 to 3

Choose 1 document from each of 2 different categories out of 4.

Category 1
Documents allowing work in Thailand

  • Work Permit

Category 2
Documents certifying residency in Thailand

  • Driver's License (front and back)
  • Residence certificate issued by the embassy or Immigration Bureau
  • Yellow House Registration Book (Tor Ror 13) showing a 13-digit ID number (housing page and personal details page)

Category 3
Visa /Entry Stamp

  • Non-immigrant Visa, Smart Visa, SE (Social Entry) code, or PE (Privilege Entry) code
  • Entry stamp for long-stay retirement in Thailand
  • Thailand Elite Card or Certificate of Membership

Note: Immigration entry/exit stamps are not accepted as proof

Category 4
Identification documents issued by Thai government or local government agencies

  • National ID Card
  • Driver's License (front and back)
  • Birth Certificate
  • Certificate of Residence issued by the Immigration Bureau
  • Student Certificate issued by an academic institution (for students only)

Examples of Document Submission for Non-Thai Individual Customers

Example 1

  • Item 1: Passport
  • Item 2: Work Permit (from Category 1)
  • Item 3: Driver's License (front and back) (from Category 2)

Example 2

  • Item 1: Passport
  • Item 2: Non-immigrant Visa (from Category 3)
  • Item 3: National ID Card issued by local government agency (from Category 4)
     

Documents for Corporate Customers

Customers must submit 6 documents

Item Document
Items 1 to 6

Both Thai and foreign-registered corporate customers must submit all the following documents

  • Certificate of Company Registration (Issued within 6 months)
  • List of Shareholders (Issued within 6 months)
  • National ID Card or Passport of Shareholders holding 25% or more of the shares
  • National ID Card or Passport of Authorized Directors
  • National ID Card or Passport of the Company's Representative
  • Power of Attorney for the Company's Representative (Issued within 2 months) Download form

Note: All documents must be certified true copies by an authorized director as stated in the Certificate of Company Registration , and affixed with the company seal (if applicable), except for the representative’s ID card or passport.

Documents for Enhanced Due Diligence (EDD)

Customers must submit 2 documents

Item Document
Item 1

Proof of Income Source (Choose 1 document)

For Individuals

  • Salary slip (Issued within 1 month)
  • Employment and salary certificate (Issued within 3 months)
  • Bank statement (at least 3 months from the current month)
  • Tax filing report / tax return evidence (e.g., withholding/tax return receipt)
  • Inheritance Evidence
  • Sale/Purchase or Transfer contract (issued within 3 months)
  • Loan agreement/contract (issued within 3 months)
  • Portfolio statement from a licensed securities broker (showing holdings/valuation)
  • Digital-asset portfolio statement from another licensed Digital Asset company (showing holdings/transactions)

For Corporates

  • Company's monthly financial statement (Issued within 3 months)
  • Company's annual financial statement (Issued within 12 months)
  • Bank statement of the company or director(s) (at least 3 months from the current month)
Item 2

Proof of Address (Choose 1 document)

  • Household registration (housing page and personal details page)
  • Utility bill (phone, water, or electricity bill) (Issued within 3 months)
  • E-commerce Tax Invoice (Issued within 3 months)

Note: Corporates are not required to submit documents from item 2.

Documents for Increasing Transaction Limits

Customer must submit 1 document

Item Document
Item 1

For Individuals

  • Bank statement (at least 3 months from the current month)

For Corporates

  • Bank statement of the company or director(s) (at least 3 months from the current month)

Note: The decision is based on the information and values shown in your submitted documents.

Documents for Whitelist

Customers may apply by submitting required documents according to their investor type:

1.  Customers who are institutional investors, ultra-high-net-worth investors, or high-net-worth investors as defined by applicable law.

Customer need to submit 2 documents

Item Document
Item 1

Choose 1 document

Investment Certificate

  • Shows the current value of investments in securities (Issued within 3 months)
  • Choose one of the following: common stocks, various derivatives, warrants, derivative warrants, various types of mutual funds (excluding government bond mutual funds), hybrid securities, and debt instruments with redemption upon company liquidation

Employment Certificate

  • Issued by a company, specifying a position in financial management and investment Download form

Degree in finance and investment related fields

  • Minimum of a bachelor’s degree
  • Choose one of the following fields: Accounting, Business Administration, Financial Engineering, Actuarial Science, Economics, and Financial Planning

License

  • Investment consultant or financial planner license
Item 2

Choose 1 document

For Individuals (including Spouse)

  • Proof of Net Worth
    o    Equal to or greater than 30 million Baht.
    o    All types of deposits (excluding current accounts)
    o    Certificates of direct investment in securities or futures contracts showing current value (Issued within 3 months)
    o    Certificates of investment in mutual funds showing current value (Issued within 3 months)
    o    Certificates of investment in other assets showing asset information and value (excluding the value of the primary residential property)
  • Proof of Annual Income
    o    Equal to or greater than 3 million Baht
    o    Withholding tax certificate
    o    Salary slip (monthly salary calculated equivalent to 12 months) or personal income tax form (PND 90/91)
    o    Bank statement for the latest 12 months of the salary receiving account, showing income consistent with the salary slip or PND 90/91
  • Proof of Investment Capital
    o    Greater than or equal to 8 million Baht, or 15 million Baht if including deposits
    o    Certificates of direct investment in securities or futures contracts showing current value (Issued within 3 months)
    o    All types of deposits (excluding current accounts)
     

For Corporates

  • Proof of Capital
    o    Greater than or equal to 15 million Baht, or 30 million Baht if including deposits.
    o    Certificates of direct investment in securities or futures contracts showing current value (Issued within 3 months)
    o    All types of deposits (excluding current accounts)
  • Proof of Shareholder Proportion
    o    Company's annual financial statement (Issued within 12 months)

2. Customers who provide credible proof of profession whose authenticity can be verified by reliable agencies or organizations, such as doctors, auditors, judges, or personnel in the capital market business.

Customer must submit 1 document 

Item Document
Item 1

Choose 1 document

  • Professional License: Issued by regulatory authority (e.g., Medical Council, Federation of Accounting Professions, Thai Bar Association, Securities and Exchange Commission)
  • Employment Certificate: Issued by a company, specifying a position and duration of employment Download form
  • Salary slip (Issued within 1 month)
  • Salary Certificate (Issued within 3 months)

3. Customers who provide proof of having an account with another digital asset exchange and are considered a whitelisted customer of that operator.

Customer must submit 1 document

Item Document
Item 1 Confirmation document of being a Whitelisted customer (Whitelist) issued by another licensed digital asset exchange

4. Customers who provide proof of having an account with a securities business operator or a derivatives business operator, where the account has been open for more than 6 months and shows normal transaction behavior.

Customer must submit 1 document

Item Document
Item 1 Investment certification indicating the current value of securities or futures contracts (Issued within 6 months)

5. Customers who have been verified as reliable by a financial institution or a professional under Section 16 of the Anti-Money Laundering Act.

Customer must submit 1 document

Item Document
Item 1 Certificate issued by a bank or regulated professional confirming the client’s credibility, good transaction history, or compliance with criteria (within 6 months)

6. S and M level customers whose accounts have been open for more than 6 months and exhibit normal digital asset transaction behavior, with trades in more than 5 digital assets (excluding stable coins) and continuous monthly trading for at least 6 months.

Customer must submit 1 document

Item Document
Item 1 Trading History for the latest 6 months, showing a history of trading at least 5 digital assets (excluding stable coins) with at least one transaction per month for 6 consecutive months

Should you have any inquiries, please contact customer service.

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