OTC
Identity Verification (KYC)
- How to unlock a password-protected PDF File
- Can one identity card register multiple account?
- If I hold more than one nationality, can I separate account?
- How many bank accounts can I add to Z.com EX account?
- How can I change name on Z.com EX account?
- What is Laser Code?
Deposit/Withdrawal
- What is the minimum deposit-withdrawal Thai Baht?
- Is there minimum deposit-withdrawal cryptocurrencies?
- Can I transfer cryptocurrencies to Metamask wallet?
- How much is a withdrawal fee for cryptocurrencies or cash?
- How long does it take for withdrawal cryptocurrencies or cash?
- What networks are supported for cryptocurrencies deposit and withdrawal?
Trading
Log in/2FA
- How to do if you change your phone and can’t access your 2FA accounts?
- Account got blocked after filled incorrect password many times, what should I do?
- How can I setup 2FA?
- How to reset 2FA?
- How to transfer 2FA to new phone?
- What is different between password and 2FA?