If your Google Authenticator is working normally, you can manually reset 2FA by disable your Google 2FA first after that set up 2FA again.
How to disable 2FA on website
1. Login to your account.
2. Click Icon your account that located on top right corner and click "Account Setting"3. Choose "Security"
4. Click "Disable".
5. Click "Continue"
6. Enter 2FA code (6 digits) that you received from Google Authenticator and click "Continue"
7. The system will show the message then click "OK"
8. Set up 2FA again.
*If you can't access Google Authentication. Please proceed as follows here
Should you have any inquiries, please contact customer service.