Z.com EX (“Company”) will be conducting a scheduled system maintenance on 29 November 2023, from 02:00 AM to 10:00 AM (GMT+7). As a result, USDT on the Ethereum (ERC-20) network will be deactivated, effective from 29 November 2023 02:00 AM (GMT+7) onward.
To mitigate the potential risks, we kindly inform our valued customers and investors of the important information below:
1. Customers are strongly advised to avoid depositing and withdrawing USDT on the Ethereum (ERC-20) network through the Company’s platform (“Platform”) during the scheduled system maintenance. Otherwise, there is a possibility of asset loss or non-appearance in the destination wallet. Following the completion of system maintenance, USDT deposits and withdrawals will be exclusively available on the Tron (TRC-20) network only.
2. After the mentioned date and time, customers will no longer be able to utilize the USDT wallet address on the Ethereum (ERC-20) network. To avoid asset loss or non-appearance in the destination wallet, we strongly recommend switching to the Tron (TRC-20) network for all USDT transactions.
3. Customers with an existing USDT balance within the Platform will not experience any disruptions and are not required to take any action.
4. Pending USDT trading orders within the Platform will not be affected and are not required to take any action.
Remarks:
1. Investing in digital assets contains high risks. Please be advised to research properly and use your judgment before making any investment decisions. The Company is not responsible for any losses or damages, including potential profit or loss arising from digital asset investments based on the information provided in this announcement.
2. The Company reserves the right to make changes to this announcement at any time. If we do make any changes, we will notify you as soon as possible.
Please rest assured that all customer assets are safe.
We apologize for any inconvenience caused and thank you for using our services.
If you have any questions, please contact via Live Chat or at
Email: support@ex.z.com
Tel: 02-171-2552