In order to improve the security of your Z.com EX account, please See our suggestions as provided below:
1. Use a unique email address and password for your account
You can use a secure password manager like LastPass or KeePass to easily keep track of your passwords and create more complex, secure passwords.
2. Enable 2FA (Google Authentication application) on your Z.com EX account
2FA adds an extra layer of protection to your account in case your password is compromised.
Read more here.
3. Always make sure to check the domain address you are visiting
Many phishing sites mimic Z.com EX’s domain or website to trick you into telling them your personal details. Make sure you’re visiting the real site: https://ex.z.com
4. Do not click links or open unknown attachments in emails
Please be aware of phishing attack, unless you are absolutely sure the email was sent by Z.com EX.
5. Enable your Anti-Phishing Code
Log in to your account and head to the Account Center, then follow the instructions in the Anti-Phishing Code section. This code helps you ensure an email from Z.com EX is genuine.
6. Secure your email account and phone, and use Pretty Good Privacy (PGP)
Enable fingerprint or passcode lock on your phone, use a secure email provider, and use 2FA for your email account. Whenever possible use PGP.
7. Secure your computer
Do not install unnecessary software on your computer, or software from untrusted developers. If possible, consider using a dedicated computer or partition for Z.com EX and trading. We recommend installing Linux, Chrome, a password manager plugin, and nothing else.
8. Subscribe to good antivirus software, and keep it updated
9. Secure your internet connection
Always use a wired connection if possible. If you must use Wi-Fi, consider routing your traffic through a VPN.
Please note: these tips are not exhaustive. On top of the above, please exercise vigilance and educate yourself further about general online security.
Should you have any inquiries, please contact customer service.